Chevrolet Impala vehicle consumers have reported the following problems to the National Highway Traffic Safety Administration (NHTSA) since 1995.
Model: 2001 Impala FWD 6-cyl, Miles: 80,000, Fail Date: Feb 06, 2009, Location: Danville, Kentucky
The contact owns a 2001 Chevrolet Impala. While driving at an unknown speed, the headlights failed and would not illuminate again. The headlights would take ten minutes or the next day to illuminate. The failure has occurred at least three times. The vehicle was taken to the dealer and they are installing new parts. The failure mileage was 80,000. Updated 05/05/09 the dimmer switch was replaced. Updated 05/07/09.
Model: 2004 Impala 6-cyl, Miles: 67,919, Speed: 45 mi, Fail Date: Dec 01, 2008, Location: N.e. New Salisbury , Indiana
The contact owns a 2004 Chevrolet Impala. While driving approximately 45 mph in the evening, the exterior headlights on both the driver and passenger sides failed. The contact stopped the vehicle and turned the dimmer switch on and off, which allowed the exterior lights to regain power. The vehicle was driven to the contact's residence. The following day, the vehicle was driven to the dealer and they stated that the dimmer switch needed to be replaced. The dimmer switch was replaced that same day. The manufacturer stated that there was no recall; therefore, they were not liable for the repairs. The current mileage was 67,924 and failure mileage was 67,919. Updated 12/30/08 updated 12/30/08.
Model: 2005 Impala , Fail Date: Aug 18, 2008, Location: Bristol, Connecticut
Low beam malfunction. Low beam connector completely fried. Connector melted on to the bulb. 3-5 bulbs need to be replaced each month and must take it to the auto shop to have a new connector placed on as well. Chevy would not help, said it was not covered under warranty. Dealer said that my whole electrical system would have to be re-done because there is too much power running to the bulbs. Price estimate $3500.
Model: 2004 Impala FWD 6-cyl, Miles: 50,000, Fail Date: Apr 04, 2008, Location: Ashville, Oregon
I have a 2004 chevy Impala that has had problems with warped rotors, which I had replaced. Then a wheel bearing went bad. Took vehicle to chevy dealer. They diagnosed it as left front hub bearing being bad. I had left front hub bearing replaced and problem wasn't fixed. Turned out it was right front hub bearing that was bad, so both ended up replaced. A few weeks later "service traction system" light started coming on every day and shuts off the abs and traction control systems. Outside temperature and weather conditions don't make any difference. Also having problems with headlights going from high beams to dim. Sometimes it takes two or three attempts before it will go from high beams to dim. I've never had these kinds of problems with Chevrolet's before. I've had Chevrolet's with 150,000 miles on them and have never had to replace rotors, wheel bearings, or had abs problems before, just normal maintenance.
Model: 2000 Impala FWD 6-cyl, Miles: 146,000, Speed: 35 mi, Fail Date: Feb 08, 2008, Location: Wayland, New York
Low beam lights went out.
Model: 2004 Impala FWD 6-cyl, Miles: 185,263, Fail Date: Jan 05, 2008, Location: South River, unknown
Multifunction switch on steering colum failed , as a result I have no highbeams , if I attempt to put them on all lights go out , this is a very expensive problem that I think general motors should come good for.
Model: 2003 Impala FWD , Miles: 87,000, Speed: 45 mi, Fail Date: Jan 01, 2008, Location: Denmark, Maine
High-beam headlights sometimes go out, no pattern detected. Relay is suspected.
Model: 2004 Impala FWD 6-cyl, Miles: 93,000, Speed: 5 mi, Fail Date: Dec 28, 2007, Location: Innisfil, unknown
2004 Chevrolet Impala. Headlights suddenly stopped working completely while backing out of my driveway onto my road. While I was able to pull back into my driveway quickly, it would have been another story a minute later when I would have been at a busy intersection. Because there was no accident or injuries, does not make this any less of a serious safety related failure of this vehicle. If the police can ticket you for not fixing one headlight when it fails, why would this not be a more serious safety problem? I had the vehicle in to the gm dealership where they determined that the multifunction switch (on the steering column) had failed. It was replaced and it cost me $786. 00 canadian. My wife told me that the lights had gone out a few weeks prior to this while driving home one night. They suddenly went out for a few seconds and then came back on by themselves. I am assuming this was caused by the same malfunction.
Model: 2002 Impala FWD 6-cyl, Miles: 75,000, Speed: 45 mi, Fail Date: Sep 14, 2007, Location: Brookville, Indiana
While driving at night on several occasions myself and my wife have experienced headlight failure. It appears that there may be something wrong with the dimmer switch because when the lights do go out, manipulation of the switch usually causes the lights to come back on.
Model: 2003 Impala FWD 6-cyl, Miles: 34,155, Speed: 10 mi, Fail Date: Apr 05, 2007, Location: Covington, Virginia
Lights went off while driving at night. This happened soon,though not immediately, after flipping on the high beams. Fortunately, I was near home and not going fast,so was able to stop without incident. Somehow while playing around with the light switches, they came back on. I haven't tried to get it repaired as I can't get it to repeat the failure. This could have had serious consequences, and I suppose it may happen again.
Model: 2003 Impala FWD 6-cyl, Miles: 75,000, Fail Date: Mar 25, 2007, Location: Delhi, New York
My headlights stopped working when I was out of town. Only had HI beams if I held the dimmer switch towards me. Once I released the switch, I had no lights. Took the car to my mechanic who replaced the dimmer switch with one from a wrecked car like mine because a new one from gm was $500. Also had heat/ac fan stop working. Now car is making a strange humming noise from the front end that is not coming from the motor. My husband believes the wheel bearings might be bad because our mechanic asked us if we had any problems with them. He has seen several cars like mine with wheel bearing issues.
Model: 2003 Impala RWD 6-cyl, Miles: 58,524, Fail Date: Mar 23, 2007, Location: Amherst, New York
- the contact took the 2003 Chevrolet Impala for an oil change, while she was at the service location, the technician told her that the intake manifold was leaking. Also, the high beam switch did not working properly. The high beam switch turned on, but did not stay on. The technician stated that the two failures were common. Failure mileage was at 58,524.
Model: 2004 Impala FWD 6-cyl, Miles: 81,000, Speed: 45 mi, Fail Date: Feb 20, 2007, Location: Lagrangeville, New York
Problem switching from high beam to low beam etc and sudden headlight failure at night while driving down road. Believe problem is multi function switch which has been reported by numerous people for this vehicle type. Started out as infrequent but getting progressively worse.
Model: 2002 Impala FWD 6-cyl, Miles: 46,000, Speed: 55 mi, Fail Date: Feb 19, 2007, Location: Cornelius, Oregon
Failure of dimmer control on 2002 Impala. Switch began feeling heavier to activate, then headlights failed multiple times, initially on high beam and then on low beam. Headlights would suddenly go off while driving. Toggling the dimmer switch would reactivate the lights. Fortunately I was driving on a fairly straight road. Dealer indicated they never heard of this problem. Review of internet complaints, this issue appears common. Repair with dealer cost $479.
Model: 2004 Impala 6-cyl, Miles: 41,000, Speed: 45 mi, Fail Date: Feb 15, 2007, Location: Lake City, Florida
The blinker switch malfunctions from bright to dim, sometimes goes black .
Model: 2004 Impala , Fail Date: Jan 18, 2007, Location: Alba, Michigan
I lost my bright lights on my 04 chevy Impala. My daughter had filed the same complaint on her 04 Impala also in Oct. Of 06. I now have to get my dimmer switch replaced, and I know you had a recall on the 02's, why not the 04's also?.
Model: 2004 Impala FWD 6-cyl, Miles: 75,000, Speed: 30 mi, Fail Date: Jan 15, 2007, Location: Livingston, Illinois
Driving at night, headlights turned off on their own. Pulled forward several times on the dimmer switch and they came back on. If the dimmer switch is on lo-beam & switched to HI-beam, occasionally there is no "click". This is when the lights go off. If I hear the "click" the lights have not failed. Will schedule appointment with dealer to correct the problem.
Model: 2002 Impala FWD 6-cyl, Miles: 111,900, Speed: 60 mi, Fail Date: Dec 29, 2006, Location: Marshfield, Wisconsin
Headlights and taillights went out while driving at night. The first time it was very momentary (just a few seconds and they again came on and functioned OK). None-the-less it caused a rapid application of the brakes. Second time, approximately 10 days or so later, same happening and rapid stop caused and pulled off to side of highway. Again the lights came on and functioned normally after about 30 seconds to a minute of time passed. Third time, approximately 2 days later, same happening only lights remained out. Was necessary to replace the dimmer switch and the cost to repair was $345.
Model: 2004 Impala FWD 6-cyl, Miles: 30,000, Speed: 20 mi, Fail Date: Dec 01, 2006, Location: Helena, unknown
Wow same problem as everyone else. Speed does not register properly seems to be whenever it wants it will show speeds higher then what they are. This is a danger because speeds are guessed in school zones and highways. After a couple days speed will begin to work OK. Now the blower motor and heater do not work unless you pound by the ashtray area and hopefully the air conditioning will start blowing but the heat will not come on when switched to heat. This is a safety issue living in montana when it gets below 32 and colder it would be nice this winter to thaw out the windows so I can see when driving at unknown speeds. Sometimes when the air is blowing you can smell something burning. We are in drought conditions in montana and if my car were to catch on fire on side of road and continue up the mountains this could be a disaster be creating a wildfire. I am unhappy with my car which has started problems around the 30,000 mile mark. Another problem is the high beam switch is needing to be clicked twice before dimming down from high beam. This is a safety issue due to blinding oncoming traffic. Transmission has been like slipping into gear as well.
Model: 2002 Impala , Fail Date: Nov 28, 2006, Location: Edinboro, Pennsylvania
Headlights go out intermittently when high beams turned on!.
Model: 2002 Impala , Fail Date: Nov 09, 2006, Location: Troy, New Hampshire
It has become difficult, and it takes excessive force to switch from low beam to high beam. There is no problem going from high to low.
Model: 2003 Impala FWD , Fail Date: Nov 01, 2006, Location: Perrinton, Michigan
Recently, I have had 3 or 4 instances where the lights on my 2003 Impala went completely out while I was driving. I had switched the lights between high and low beam. This is rather concerting. My friend reported that her 2002 Impala has also recently began doing the same thing. My limited research led me to this site.
Model: 2002 Impala FWD 6-cyl, Miles: 54,000, Fail Date: Sep 19, 2006, Location: Alvada, Ohio
: the contact stated while attempting to change from low to high beams, the headlights turned off, intermittently. The headlights came back on after changing from high to low a few times. The dealership determined the dimmer switch needed to be replaced. Updated 10/4/2006 -.
Model: 2003 Impala 6-cyl, Miles: 15,000, Speed: 60 mi, Fail Date: Sep 17, 2006, Location: Oxford, Massachusetts
Headlights go off when switching between high beam and low beam.
Model: 2002 Impala U 6-cyl, Miles: 60,000, Speed: 10 mi, Fail Date: Jan 09, 2006, Location: Cambridge Springs, Pennsylvania
The headlights on our 2002 Impala will go out on their own. You can get them back on by quickly operating the high/low beam arm. When operating at night you don't dare try to switch to high beam or the lights shut off. This is a very,very dangerous situation not only for Impala owners but oncoming traffic. I took it to a local mechanic who told me the repair will likely be extensive and expensive because of the airbag . Why has there not been a recall?also the turning signal does not work properly all the time. To get this working once it has stopped you must turn off the car and restart it continually until it works again.
Model: 2003 Impala FWD 6-cyl, Miles: 62,000, Fail Date: Dec 27, 2005, Location: Dunlap, Iowa
The contact stated headlights stopped working when the high beam was engaged. The first time, the headlights went out and would not come back on. He drove the vehicle home with the emergency flashing lights engaged. The second time, the headlights went out, but came back on after the dimmer switch was pressed. He took the vehicle to a dealer. The dealer replaced the dimmer switch. There have been no further problems with the headlights. Updated 3/3/2006 -.
Model: 2002 Impala FWD 6-cyl, Miles: 33,500, Fail Date: Nov 11, 2005, Location: Quincy, Michigan
The contact stated the headlights stopped working while driving. This problem was intermittent in nature. When he pressed the high beam/low beam dimmer switch the lights come back on. The vehicle has not been seen by a dealer.
Model: 2003 Impala , Miles: 50,000, Speed: 60 mi, Fail Date: Oct 30, 2005, Location: Cleveland, Ohio
Brights cannot be turned off without numerous attempts to make the switch work, resulting in a safety hazard to other drivers, and self due to distraction.
Model: 2002 Impala , Fail Date: Jul 01, 2005, Location: Glendive, unknown
Headlites go dim and then get brighter, this happens off and on, by themselves.
Model: 2003 Impala FWD 6-cyl, Miles: 35,000, Fail Date: Feb 01, 2005, Location: Sheffield, Alabama
The headlights would come back on by jiggling the dimmer lever arm. Several malfunctions were noticed between the first malfunction and the visit to the dealer for repair. Ak.
Model: 2002 Impala FWD 6-cyl, Miles: 97,500, Speed: 45 mi, Fail Date: Jan 18, 2005, Location: Lagrangeville , New York
About 9 months ago high beams would go out completely (no lights at all) until hit lever. Got worse until no headlights at all. Took to dealer and charged me $629. 66 for a multi function switch. Advised gm of NHTSA peo6017 but their response was that gm would not cover due to age (2002) and mileage (107,200).
Model: 2002 Impala RWD , Miles: 62,084, Fail Date: Dec 20, 2004, Location: Bancroft, Iowa
Going down the road the lights went off. Consumer touched the turn signal and the lights came on. Vehicle was taken to the mechanic and the dimmer switch was replaced.